FAQ

When will I start receiving my program guide?
Your subscription to Dial12, which is located in the back of New Orleans Magazine will begin two months after you contribute. You will receive a one-year subscription.

How long is my MemberCard good for? How often can I use it?
Your MemberCard is valid for one year. You may use your MemberCard from the month you begin or renew your membership. Your MemberCard may be used once at each participating restaurant.

When will I receive my thank you gift?
Many times thank you gifts are offered at certain membership levels. Thank you gifts are normally sent out within 4-6 weeks after your membership pledge is paid in full.

Is my contribution to WYES tax deductible?
All contributions are tax deductible as allowed by law. Contributions must be reduced by the fairmarket value of gifts of appreciation received.

I have a question regarding my membership?
You can either call (504) 486-5511 or email membership@wyes.org to have your membership answers questioned by a friendly WYES Membership Department representative.

How do I renew my WYES membership?
Membership renewal reminders are sent out three months prior to your membership expiration date. You can either renew on-line, mail in your renewal or call the Membership Dept.
REMINDER: Renewing your WYES membership early will not affect your membership expiration date.

What payment methods does WYES accept?
Cash, check, money order or credit card
(Visa, Master Card, American Express or Discover) are all acceptable forms of payment.

Do I have to pay my membership dues all at once?
No. You may set up an installment plan if you would like. Also, you can join WYES as a Sustainer Member where your gift is automatically and electronically transferred each month from your checking account to WYES or via your credit card.

How can I give a WYES membership to a friend or family member?
You can give the gift of public television in someone’s name by contacting the WYES Membership Department at (504) 486-5511 or use our on-line form.

Does WYES accept “matching gifts”?
YES! Many corporations match their employees’ charitable contributions. Make your contribution worth twice as much! Contact your personnel department to see if your employer is a “matching gift” company. Retirees are often eligible as well.

For more information on how to become a member, contact our membership services department at:
(504) 486-5511 or via email at membership@wyes.org.

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For additional information on how to become a member, contact our membership services department at:
(504) 486-5511 or via email at membership@wyes.org.